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A curated 7-step skincare routine featuring Dr.Melaxin's bestselling products for cooling care, hydration, firmness and glow
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This is the official Dr.Melaxin store in the UK.
Dr.Melaxin products are also available on selected official channels such as TikTok Shop and Amazon.
All products on this website are 100% authentic, verified, and sourced directly from Dr.Melaxin.
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*Minimum spend £22
Due to a temporary issue, we are unable to respond to emails from:
@hotmail.co.uk, @hotmail.com, @outlook.com, @outlook.co.uk, @msn.com, @live.com, @live.co.uk
Please contact us using an alternative email (e.g. Gmail) to receive support without delay.
We are actively working to resolve this issue.
Shipping Fee
Shipping fees are calculated at checkout.
Free shipping on orders over £40.
Return Shipping Costs
Customers are responsible for the cost of return shipping.
If the order was originally shipped with free shipping, the initial shipping cost may be deducted from the refund amount.
Return Address
Returned items must be sent directly by the customer to the designated Dr.Melaxin UK warehouse.
Return Shipping Address
acrossB UK Center (Hecny Logistics Limited)
Unit B, Crosspoint Distribution Park,
Swallowfield Way, Hayes UB3 1DQ,
United Kingdom
Refund Request Period
Refund requests must be submitted within 14 days of receiving the product.
Refund Eligibility Limit
A maximum of one (1) product per customer is eligible for the 100% refund policy.
Once the returned item has been received and inspected, we will notify you regarding the approval status of your refund. If approved, the refund will be automatically issued to the original payment method within up to 10 business days. Please note that processing times may vary depending on your bank or credit card provider.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at the email address below.
All exchanges and returns must be approved in advance by the Dr.Melaxin Customer Service team. Requests that are not approved may be rejected without prior notice.
If a parcel is returned due to refusal of delivery or long-term non-collection, the return shipping cost will be borne by the customer. Dr.Melaxin is not responsible for parcels returned due to non-collection.
📩 Customer Service Email: brand501.cs.uk@brand501.com
Water, Butylene Glycol, Propanediol, Sodium Stearate, 1,2-Hexanediol, Sodium Chloride, Xylitol, Disteareth-100 IPDI, Bisabolol, Fragrance, Bis-PEG-18 Methyl Ether Dimethyl Silane, Cetearyl Olivate, Sorbitan Olivate, Methyl Diisopropyl Propionamide, Coptis Japonica Root Extract, Trisodium Ethylenediamine Disuccinate, Ethylhexylglycerin, Adenosine, Malachite Extract, Aloe Barbadensis Leaf Extract, Cymbopogon Citratus Extract, Eucalyptus Globulus Leaf Extract, Mentha Arvensis Extract, Panthenol, Arginine, Erythritol, Citrus Limon (Lemon) Fruit Extract, Punica Granatum Extract, Cucurbita Pepo (Pumpkin) Fruit Extract, Lactobacillus Ferment, Glycerin, Zinc PCA, BHT, Actinidia Chinensis (Kiwi) Fruit Extract, Caprylic/Capric Triglyceride, Brassica Oleracea Acephala Leaf Extract, Caffeine, Opuntia Ficus-Indica Flower Extract, Opuntia Ficus-Indica Fruit Extract, Opuntia Ficus-Indica Stem Extract, Pyrus Malus (Apple) Fruit Extract, Ceramide NP, Bioflavonoids, Hydrogenated Lecithin, Dimethylsilanol Hyaluronate, Hydrolyzed Hyaluronic Acid, Hydrolyzed Sodium Hyaluronate, Apium Graveolens (Celery) Extract, Brassica Oleracea Italica (Broccoli) Extract, Hyaluronic Acid, Sodium Hyaluronate, Hydroxypropyltrimonium Hyaluronate, Sodium Hyaluronate Crosspolymer, Sodium Hyaluronate Dimethylsilanol, Sodium Acetylated Hyaluronate
